Privacy StatementPolicy
Purpose of Use of Personal Information
1.Compliance with Law and Social Order
When we receive personal information from customers and are entrusted with information processing or other tasks, or when we ourselves obtain personal information, we will comply with relevant laws, regulations, and other various standards.
2.Safe management of personal information
We strictly manage and protect personal information entrusted to us by our customers and personal information acquired by our company. In order to protect personal information from unauthorized access, loss, destruction, falsification, leakage, etc., we take reasonable safety measures such as establishing a management system, providing education to employees, managing entrance and exit, managing access, and supervising contractors based on our internal regulations, and in the unlikely event that a problem occurs, we will deal with it appropriately and promptly.
3.Purpose of use of personal information
When we are entrusted with personal information services by our customers, or when we ourselves obtain personal information of employees, we will use the information for the following purposes.
1. When entrusted by customers
- (1) Creation of waybills and address labels
(Issuing waybills containing personal information based on customer data) - (2) Envelope insertion and sealing work
(After inserting various printed materials, etc., shipping by mail using address paper and address labels containing personal information) - (3) Packing work
(Packing and storing various printed materials and other various products, etc., shipping inventory with waybills containing personal information attached) - (4) Delivery work
(Nationwide shipping by truck, air, rail, mail, and ship) - (5) Shipping of membership lists
- (6) Direct mail shipping
- (7) Shipping of applications for various campaigns, etc.
2. When obtained from employees
- (1) Management of employee information for whom employment relationships have been established with the Company
(To carry out payment operations for salaries, bonuses, various allowances, etc.)
(To carry out administrative procedures required for finances, social insurance, and employment management)
(Other compliance with the Labor Standards Act, business operations, and labor management in general) - (2) Management of employee information who have left the Company
(For retention under the Labor Standards Act (Article 109 Record Retention) and other inquiries) - (3) Management of personal information of applicants for recruitment selection
(To select whether to hire or reject applicants to the Company)
In addition, if we change the purpose of use of personal information handled by our company, we will do so within the scope that is reasonably acceptable, notify the individual of the changed purpose of use, and obtain their consent.
4.Response to requests from customers for disclosure, correction, suspension of use, etc. of personal information subject to disclosure
When we receive an inquiry from a customer about the handling of personal information entrusted to us by the customer regarding the disclosure of their own personal information, we will respect the customer's wishes, deal with the matter appropriately and without delay, and respond to the customer's request for disclosure, etc. to the customer. However, please note that in our services where personal information is essential, as a result of correcting, adding, or deleting personal information, you may be forced to be unable to use some or all of our services.
For requests for disclosure, etc. of personal information related to our former employees, please contact the above [Contact (Complaints and Consultation Desk)]. In addition, we may not be able to respond to requests for disclosure, etc. in the following cases.
- (1) When there is a risk of harm to the life, body, or property of the person or a third party
- (2) When there is a risk of encouraging or inducing illegal or unlawful acts
- (3) When there is a risk of harming national security, damaging trust with other countries or international organizations, or causing disadvantage in negotiations with other countries or international organizations
- (4) When there is a risk of preventing, suppressing, or investigating crimes or other When there is a risk of impairing public safety and order
- (5) When there is a risk of causing significant impediment to the proper implementation of our business
- (6) When there is a risk of violating laws and regulations
- (7) When it is necessary to cooperate with a national institution or local government in carrying out legally prescribed duties, and when notifying the individual of the purpose of use or making it public is likely to impede the performance of said duties
5.Provision of personal information to third parties
In principle, our company will not provide customers' personal information to third parties except in the cases listed below. If it becomes necessary to provide the information to a third party for other reasons, we will notify you by email, fax, etc. and obtain your consent.
- (1) When entrusting the processing of personal information to a contractual business partner within the scope necessary to achieve the purpose of use
- (2) When providing necessary information to a related business partner in order to respond to inquiries from the person in question
- (3) When providing necessary information to a related business partner in order to send various documents requested by the person in question
- (4) When providing necessary information to a delivery company in order to send this product or gifts in a prize contest, etc.
- (5) TOPPAN Logistics Inc. website In order to improve our services, https://www.logi.toppan.com/ (hereinafter referred to as "our corporate website") uses Google's access analysis tool "Google Analytics" to analyze the visit history of our corporate website. The visit history information analyzed by "Google Analytics" includes a number assigned at the time of visit, the date and time of visit, the page visited, and a number assigned at the time of inquiry, but does not contain any information that can identify individual customers, such as names or IP addresses. In addition, cookies are used to collect browsing information, but collection can be refused by disabling cookies.
- (6) When a public institution such as a court or police makes a formal inquiry based on the law and requests the provision of information, and we comply with this request.
- (7) When we are forced to make an inquiry to a related institution in order to protect the life, body, property, etc. of the person himself or herself or other people.
6.Protection of personal information and administrator
For inquiries regarding the handling of personal information at our company, please contact our administrator.
【Contact Information】
Personal Information Manager | TOPPAN Logistics Inc. Information Security Manager |
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privacy-butsuryu@toppan.co.jp |
You can also contact us via the Personal Information Protection Policy Inquiry on the TOPPAN Holdings website.
URL | TOPPAN Holdings Homepage "Personal Information Handling" |
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7.Membership of Certified Personal Information Protection Organizations
Our company is a member of the following organizations as a target business of certified personal information protection organizations. Complaints and inquiries regarding the handling of personal information can also be made to the following.
Name of certified personal information protection organization | Japan Information Technology Promotion Association |
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The contact details for complaints and inquiries regarding the handling of personal information are as follows.
Contact information for complaint resolution | Japan Information Technology Promotion Association Certified Personal Information Protection Organization Secretariat |
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Address | 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032 Roppongi First Building |
Telephone number | TEL:03-5860-756503-5860-7565 Toll-free number:0120-700-7790120-700-779 |
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